APP
Sarah left 2★ at 8:12pm. Reply's written.
It writes, you send
Drafted in your voice, naming the real problem. Nothing goes out without your yes.
Premo reads every review you get
More reviews.
And someone
reading them all.
Tap a card. Premo does the rest.
Today Premowrote 6 replies
- Drafts every reply
- Spots the pattern
- Scores each person
- Monday update
No app. No contract.
What Premo is built to do
3 times
more reviews. You never chased a single one.
Premo asks at the door, reads what comes back, drafts the reply and tells you on Monday.
- to leave one
- 30s
- read and tagged
- 100%
- a week from you
- 4min
- Danny’s score this weekcrewD 9.4S 9.1M 8.6T 7.8
- 9.4/10
How it works
Three taps at the door.
Premo takes it from there.
01 · TAP
Hold the card to their phone
The page opens itself. QR on the back.
02 · RATE
Stars, then one sentence
Asked on the doorstep. A third answer.
03 · READ
Everyone gets the Google link
Premo reads every one and tells you what’s behind it.
The card
One tap.
That’s the whole ask.
Hold it near their phone.
Meet Premo
Premoloop reads it all.
You get the summary.
42 responses in. One line out.
Every number is counted from your own responses.
This week’s brief
42 RESPONSES · WK 34
Satisfaction held at 4.6. The Thursday crew slipped 0.8, and three people said the same thing: dust upstairs.
- Early week
- Thursday
- Weekend
- Why did Thursday drop?
- Dust upstairs, three times. Same crew, same day of the week.See the quotes
- Draft a note to them.
You get the reviews.
Premo tells you
what they mean.
Read overnight, replies drafted, crews scored. Monday: one message, one thing to fix.
Morning Elliot. Good week.
4.8 now, up from 4.5. One thing: the Thursday crew keeps leaving dust on day two.
- Reads every review, overnight14 THIS WEEK
- Drafts the reply in your words6 READY
- Finds what keeps going wrongDUST · 3RD
- Scores every crew, week by week4 CREWS
- Spots who's gone quietDOYLE · 3 MO
- Sends your Monday update7:04AM
- Never sends without your yes.
All of it read, one thing to do
Premo does the reading.
You get the one thing to fix.
- 01 · EVERY REVIEW
- 02 · TAGGED BY PROBLEM
- 03 · CREW BY CREW
- 04 · Your Monday update · two minutes to read
The difference
A review tool collects.
Premo acts.
Others give you a dashboard. Premo gives you the reply.
The usual tool
Sends a request. Then it's on you.
premoloop
Asks everyone at the door, and chases who forgot.
Getting started
Running by Thursday.
No IT. Nothing for your customer to install.
- Print the QR todayon the invoicethenCards when you subscribeposted first class1
Start with the QR
Print it today and you are collecting by this afternoon. Your cards are posted when you subscribe.
- 2
Point it at Google
One sign-in. Add Xero or WhatsApp if you use them.
- 3
Tap it on the next job
First rating lands and Premo starts reading.
Your side of it
See who’s carrying
and who needs a word.
Every rating lands against whoever did the job. A slip shows up as a name and a week, not just a number that moved.
DADanny2 vans · day team31 jobs4.9
MAMarek1 van · installs24 jobs4.7
PRPriyaoffice · scheduling—4.8
THThursday crew2 vans · clean-ups19 jobs4.1
Thursday’s down a point. Both dust complaints were theirs.
96
on Google
14
this week
6
drafted, waiting
★★★★★“Turned up early, left it spotless.”DANNY
★★★★★“Dust all over the hallway.”3RD TIME
★★★★★“Good work, arrived late though.”THURSDAY
All read and tagged. Six replies ready.
SWSarah Whitmore4 jobs · £6,400 · last: ThursdayCAME BACK
JBJ. Bramley Lettings11 jobs · £18,200 · last: 2 weeksREGULAR
MDM. Doyle2 jobs · £1,150 · last: 3 monthsGONE QUIET
Doyle left 2★ in May, nothing since. Worth a call.
RATING NOW
4.8+0.3
Six months, nothing chased.
PREMO, THIS WEEK
- Drafted 6 repliesREADY
- Flagged Thursday crew−0.8
- Noticed Doyle gone quiet3 MO
- Sent your Monday update7:04
Why it feels like a hire
Four things that make Premo a hire
APP
Asked all 14 customers this week. Nine opened the Google link.
Everyone gets asked
Card at the door, QR on the invoice, text after sign-off. No chasing.
APP
Read it all overnight. Ready by 7:04.
It works while you sleep
Read, sorted and scored before your coffee. One thing to decide.
APP
Danny's at 4.9. Thursday crew slipped to 4.1.
It knows who did the job
It knows who did which job, so a complaint has a name on it.
What it will and won’t do
It writes.
You send.
Premo drafts, tracks and advises. It never sends, and it never filters a review.
- DOESWrites every reply
- DOESCoaches you on what to fix
- DOESScores every crew, week by week
- NEVERSends without your yes
- NEVERHides or filters a review
- NEVERTexts twice
Your first week
Cards in the post on Monday.
Your first Monday update the next.
- DAY 1
You print the QR
One sheet, on the invoice or the van. Cards come when you subscribe.
- DAY 2
You connect Google
One sign-in. Premo sees every new review from then on.
- DAY 3
Someone rates you
Everyone who rates gets the same Google link.
- DAY 7
Monday, 7:04am
Premo has read them all and drafted the replies.
Works with
Plugs into what
you already use.
Connect an account once. That is the whole setup.
- Google Business: Reviews
- Xero: Accounts
- QuickBooks: Accounts
- Jobber: Jobs
- WhatsApp: Messages
- Stripe: Billing
FAQ
The things people ask before they order cards.
On the trial, a QR sticker sheet you print yourself. Once you subscribe we post your cards with your business name on them, in about three days: one on Solo, four on Teams. Extra cards are £8 each.
No. Holding the card near their phone opens a web page, same as a contactless payment prompt. Older phones use the QR on the back.
Yes. Every rating ties to whoever did that job, so you get a score per person and per team. A drop shows up early, while it is still a training conversation rather than a complaint.
No, and we won't. Everyone gets the Google link. Premo just makes sure you see the complaint and have a reply ready before it sits there unanswered.
Only when you tap send. Premo drafts, you approve. It never messages a customer on its own and never texts anyone twice about one job.
Stop. There's no contract and nothing to cancel, and you keep the cards.